Location: Chain Lane Community Hub, Knaresborough
Hours: 37.5 hours per week
Salary: £12.21 per hour
Reporting to: People and Places Manager

Are you a friendly, organised, and proactive individual who enjoys helping others and keeping things running smoothly? Chain Lane Community Hub is looking for a Receptionist/Administrator to be the welcoming face of our centre and a key part of our team.

 About the Role

As our Receptionist/Administrator, you’ll be the first point of contact for visitors, hirers, and community members. We work in a fast moving and dynamic environment and you’ll play a vital role in ensuring the centre operates efficiently, providing excellent customer service, managing bookings, supporting events, and assisting with general admin tasks.

Key Responsibilities

• Greet and assist visitors with professionalism and warmth
• Handle enquiries via phone, email, and in person
• Manage room and community transport bookings
• Support the organisation of events and activities
• Maintain tidy and informative reception and noticeboard areas
• Assist with facilities management and liaise with contractors
• Help update the website and social media
• Ensure health and safety procedures are followed
• Maintain accurate records and filing systems
• Support volunteers and contribute to a positive team culture

Why Join Us?

At Chain Lane Community Hub, you’ll be part of a team that values community, sustainability, and inclusivity. You’ll have opportunities to grow your skills, contribute to meaningful work, and help make a difference in people’s lives.

Ready to apply or want to know more?

Application Pack can be downloaded here or email charlotte@chainlane.org

Closing date for applications: Friday 14^th November, 5.00 pm